Odyssys Real Time Passenger Information System

Passengers increasingly demand the same user experience and information provision across all modes of public transport, whether bus, train or ferry. They expect to be kept informed of arrivals and departures, know the destination without having to find someone to ask and to feel safe and secure, even if they are visually or aurally impaired.

Global Reach's Real Time Passenger Information (RTPI) system allows transport operators around the world to deliver a rich information environment to their passengers efficiently and cost effectively, with a proven, robust system.

Key benefits:

• Meet passengers' expectations of good quality, accurate transport information
• Generate extra revenue by raising awareness of service schedules - passenger usage can increase by 12% or more
• Waiting times appear shorter to passengers provided with more information
• Allows passengers to plan their journeys more efficiently and facilitates inter-modal connections
• Improve and streamline operations with better performance information, provided via a powerful back office management and reporting toolbox

Global Reach's RTPI is based on Odyssys. This is our powerful and scalable AVLS platform, designed in-house, which offers great flexibility in tailoring a solution to meet the needs of a specific customer.

Efficient Fleet Management

• Real-time fleet location maps show the precise location of the entire fleet together with numbers of passengers being carried. On the spot service utilisation allows for extra services to be applied as necessary, thereby maximising your service to passengers and your takings.
• Real-time route displays designed for your crew to ensure boats run to schedule. These enable improved service provision and customer experience. Over time, any anomalies between expected and actual operating times can be highlighted, helping you to tune your timetable accordingly and boast ‘better-than-ever’ on-time statistics.
• Safety and arrival messages can be played over the PA system as the vessel approaches a stop. These can reduce staff numbers and cost, while guaranteeing better passenger information and compliance to safety regulations.
• Emergency reporting for local authorities. If required, the passenger and crew load information can be transmitted in real time to the relevant local authorities and, in the case of an emergency, provide both positional information and passenger numbers to the rescue services.

• Global Reach Ticketing is a secure, real-time, smart ticketing system. It has been designed to work on multiple point of sale device types and over any wired or wireless network. The system has been deployed on both commuter and tourist ferry operations, illustrating the product's flexibility.

  The solution sits at the heart of a ferry operator's organisation, which is why we have ensured that the product is not only reliable, but provides valuable reporting, management and planning capabilities.

  Global Reach Ticketing can be supplied independently of our AVLS and RTPI solutions. However, it is ideal for use in conjunction with RTPI, offering a fully-integrated fleet operations and revenue management suite. This powerful combination gives timely visibility of business performance and comprehensive analysis and reporting tools for management and Board decision making.

  Key benefits

  • Built on industry standard building blocks, including Microsoft mobile operating systems
  • Designed to work on mobile or fixed point of sale devices and printers from leading brands such as Canon, Recon and Zebra
  • Efficient, reliable and scalable
  • Built on secure data delivery over any wired or wireless network, making multi-site deployments possible
  • Proven on implementations in both commuter and tourist ferry environments