Real Time Passenger Information

A system designed for Ferry and Fast Ferry Operations

Global Reach supplies Real Time Passenger Information to Thames Clippers in London, UK A pier sign displaying information from our Odyssys RTPI system

Passengers increasingly demand the same user experience and information provision across all modes of public transport, whether bus, train or ferry. They expect to be kept informed of arrivals and departures, know the destination without having to find someone to ask and to feel safe and secure, even if they are visually or aurally impaired.

Global Reach's Real Time Passenger Information (RTPI) system allows transport operators around the world to deliver a rich information environment to their passengers efficiently and cost effectively, with a proven, robust system.

Key benefits:

  • Meet passengers' expectations of good quality, accurate transport information
  • Generate extra revenue by raising awareness of service schedules - passenger usage can increase by 12% or more
  • Waiting times appear shorter to passengers provided with more information
  • Allows passengers to plan their journeys more efficiently and facilitates inter-modal connections
  • Improve and streamline operations with better performance information, provided via a powerful back office management and reporting toolbox

Global Reach's RTPI is based on Odyssys. This is our powerful and scalable AVLS platform, designed in-house, which offers great flexibility in tailoring a solution to meet the needs of a specific customer.

Case Study

Global Reach's RTPI was designed, in conjunction with Transport for London, for use on the River Thames – one of the largest and busiest river networks in the world. It is a dependable, robust and proven system and has been operating successfully since 2005.